General

In order to manage the relationship with the customer, this Website collects some personal information such as name, surname, address, telephone number and the tax information necessary to manage the transaction. By accepting the terms and conditions of sale the use of the necessary personal and tax information is implicitly authorized. It is understood that the data collected must, in any case, be kept for tax purposes as per law required and can be managed both in paper and electronic form for all the necessary purposes such as communication to the accountant and/or to who is responsible for checking as according to law requirement, always without the purpose of disclosure, no data will be shared to unnecessary third parties .

Purchases without registration

To do purchase it needs you give to site some personal data as declared in Privacy: Collection of personal data. So we suggest the creation of an account. In this way, we can offer the best service for customers, because we need to manage some data of clients such as name, surname, address, telephone number and email to be able to correctly manage transaction and tax information. In any case, customers can at any time ask us to change or cancel their personal.

Registration to the shop 

Access to the shop by registration is strongly recommended for the correct execution of the transaction. In any case, the user can request the management or cancellation of their data at any time by making a request to the Owner.

Login via Social (Facebook, Instagram or Amazon) 

Using the long through social implies the authorization to access basic information on the social such as name, surname, profile picture, gender and age. In any case, the registration does not give any authorization to access the social profile to the owner for third uses or to publish on your social networks. This authorization only serves to simplify access and registration to the shop. Therefore the information acquired will have the sole purpose of allowing the registration and the purchase on our site in a simple way, will not be used for other purposes or disseminated to third parties. The data acquired from the social networks will only be limited, when available, to the name, surname, address, telephone and profile picture.

Newsletter 

Registration to the newsletter allows you to receive offers and information and absolutely voluntary and not connected to the registration to the shop. The user can at any time ask the owner to change or delete their personal data.
The “order confirmation” constitutes the stipulation of a purchase contract. The customer receives an e-mail of “order confirmation” from the site fineartphoto.it in which all the details will be shown. The company that makes the sale is Doc Creativity Soc. Coop. with legal base in Verona and operational headquarter with the name of Fine Art Photo in Crotone in Via XXV Aprile 1/D and VAT IT04464170234 through its site fineartphoto.it below simply means fineartphoto.it.

Right of withdrawal

Given the nature of the goods sold, tailor-made and clearly personalized, the customer can not exercise the right of withdrawal within 14 days as per regulations. However, fineartphoto.it purchases made on the site fineartphoto.it are guaranteed against any defect. Therefore, if you think you are not satisfied with the product, please contact us promptly so that we can resolve any problems as soon as possible.

Consent for reception of our Newsletter and information materials

The newsletter will be sent to those who wish to receive offers and informative material via e-mail by fineartphoto.it and the email address of registration will not be sent disclosed to other companies. The consent can be revoked at any time by clicking on the link at the end of the newsletter or by sending an e-mail requesting cancellation to the address shop@fineartphoto.it

Data processing

fineartphoto.it At the contractual stipulation stage, it records the customer’s data, respecting the legal provisions regarding privacy. In the absence of consent, it acquires and uses the customer’s personal data only if this is essential, such as the execution of the contractual relationship.

Responsability of loading the contents

For the contents and files uploaded on our site that we will print, the customer must provide to acquire (where necessary) the relative authorizations for reproduction. The customer therefore exempts the press department from any responsibility towards third parties who may complain about intellectual property rights, decorum, moral integrity and any pecuniary and non-pecuniary damage consequent to the printing of contents uploaded by the same customer. fineartphoto.it will in no case verify the content if not the related technical specifications necessary for printing.

Data security

The data transmitted when ordering via the Internet is encrypted by means of Secure Socket Layer (SSL) for online payment methods through the Paypal service. Our e-commerce is safe thanks to technical measures against loss, destruction, modification or disclosure of data by unauthorized persons.

GUARANTEE RIGHTS

fineartphoto.it guarantees its products free from material defects and legal compliance according to the provisions of current regulations, are excluded from warranty damage due to wear, improper use, excessive stress, incorrect maintenance . The legal guarantee to the products can be exercised in all the cases in which the technical information on the product differs from the actual characteristics of the same as specified by the art. 128 and following of the consumption code.

Payment conditions

All prices shown on our site are to be considered inclusive of taxes. The payment methods can be consulted when ordering before completing the order.

Method of payments

fineartphoto.it accepts the following payment methods:

  • Advance bank transfer
  • Pay Pal payment
  • Credit Card by Strip
  • Payment collection at our office.

Transportation and shipping costs

It is possible to pick up the material at our office or request shipment in the manner provided before check-out. It is also possible to request the shipment of the material through your contracted carrier, with agreements to be taken out of the online service.

Delivery and shipping times

Time need for production are indicated for each product in specific tab area. Anyway when it is possible, normal prints are normally shipped within 48/72 hours when paper is available for small quantities. For high volume please take ast to our stuff before do the order.

Disclaimer – Product defects

fineartphoto.it will not be liable to the user for damages of any kind, both direct and indirect, arising from any errors or delays of any kind, with respect to the order made by the customer, except for fraud or gross negligence.
In case of printing errors not attributable to the user or for the delivery of a defective or damaged product, fineartphoto.it will be required exclusively to perform the reprint of the material only.
At the time of delivery, the user must carefully examine the products received. Any defects in the delivered goods, errors in the printing or packaging of the material not attributable to the user, must be reported immediately to the carrier or to the customer assistance service. The goods must be withdrawn by signing with specific control reserve. The user must then open support request through his Personal Area, taking care to attach the video documentation where requerid within 5 days of receipt of the material.
finearphoto.it will do its best to respond to reports received as soon as possible.

 

This post is also available in: itItaliano

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